Controlled documents
Manage controlled policies and procedures with version control, review cadence, real-user acknowledgments, and retirement for obsolete documents.
The Documents module keeps your policies and procedures under control per ISO 45001 §7.5 — versioned, on a periodic review cadence, with per-version employee acknowledgments. Publishing a new version supersedes prior acknowledgments.
Create a document
- Open Documents and use the Create a controlled document row.
- Enter the site, document number, title, and type (policy, procedure, work instruction, form, or plan).
- Pick the owner (roster picker) and set the review interval in months (default 36), then click Create.
- New documents start as a draft — click Publish to make the first version active. The review clock runs from the publish date, not creation.
Version and acknowledge
- On an active document, click Acknowledge — the acknowledgment is recorded against you, the signed-in user, on the current version (no typing a name).
- Click New version to publish a fresh version — this bumps the major version number and resets acknowledgments so people re-acknowledge the change.
- The Acks column shows how many acknowledgments the current version has.
Stay on top of reviews
- The Review due date shows when each document is next due; overdue documents are highlighted with an overdue badge.
- On an overdue document, click CAPA to track the review — it's assigned to the document's owner and due on the review date; the linked CAPA number then shows on the row.
- If an overdue document is actually obsolete, click Retire — that stops the review prompts while the version and acknowledgment history stays.
What happens automatically
- A document whose periodic review goes overdue escalates by notification to its owner (or the safety team if no owner is set). Set who's emailed for that queue under notification routing.
- Document review due dates also appear on the compliance calendar and its .ics feed.
Tip: filter by site to review one facility's document set at a time.
Related
- Training — Acknowledge policies and track competencies
- Management of change — Management-of-change review for procedure updates
- Audits & inspections — Verify controlled documents in inspections
Want to see this working?
Open a sandbox with your industry's data already in it — no signup, nothing to install.